Empathy Health Services, Inc. (“Company,” “we,” or “us”) is committed to protecting the privacy of our users (“you” or “your”) and clients. This Privacy Policy applies to all services offered by the Company, including our website and any associated mobile applications, and outlines how we collect, use, and disclose your personal information.
Collection of Personal Information
We may collect personal information such as your name, email address, phone number, and other contact details when you fill out a form, subscribe to our newsletter, request services, or reach out to us via our website. Additionally, we may gather technical data including IP addresses, browser types, and usage behavior during your visit to our website.
Legal Basis for Processing
Your personal information is processed based on your consent, the performance of a contract, compliance with legal obligations, or our legitimate business interests.
Use of Personal Information
We use your personal information to:
- Provide you with services and respond to inquiries.
- Process your requests and manage your account.
- Communicate updates, service-related announcements, and relevant healthcare-related information.
- Improve our services, website functionality, and user experience.
- Send promotional emails or messages if you have opted in.
Disclosure of Personal Information
We do not sell, rent, or trade your personal information. We may share your data only:
- As required by law or to comply with legal processes.
- With your explicit request or consent (e.g., to connect you with a trusted healthcare partner).
- To authorized service providers who perform services on our behalf, bound by confidentiality obligations.
Phone numbers provided for SMS communication will not be shared with third parties. SMS messages are used only for direct communication regarding services you’ve requested.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law. Retention periods are based on operational and legal requirements.
Security of Personal Information
We implement appropriate physical, technical, and administrative safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Your Rights
You have the right to:
- Access your personal data.
- Request corrections or deletions.
- Restrict or object to processing.
- Request data portability.
To exercise any of these rights, please contact us at empathyhealthservices@gmail.com.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We recommend reviewing their privacy policies before providing any personal information.
Changes to this Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Material changes will be posted on our website with a revised effective date. Continued use of our services after changes signifies your acceptance of the updated policy.
Consent
By providing your email address, you consent to receive email communications from us. By providing your phone number, you consent to receive phone calls and text messages. You may opt out at any time by replying “STOP” to text messages or unsubscribing from emails.
Contact Us
- For any questions or concerns regarding this Privacy Policy, please contact us at:
- Email: empathyhealthservices@gmail.com
- Phone number: 703-949-8787 or 571-327-2244