SMS opt-in or phone numbers for SMS purposes are not being shared with any third party or affiliate company for marketing purposes.

1. SMS Consent Communication

   Information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

   If consent has been given to receive text messages from Empathy Health Services, Inc., messages may be received related to the following:

   • Appointment reminders
   • Follow-up messages
   • Scheduling

3. Message Frequency

   Message frequency may vary depending on the type of communication. You may receive multiple weekly SMS messages related to appointments, follow-ups, and scheduling.

4. Potential Fees for SMS Messaging

   Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method

   Opt-in to receive SMS messages from Empathy Health Services, Inc. can be done in the following ways:

   • By submitting an online form

6. Opt-Out Method

   Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

7. Help

   For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at http://www.empathyhealthservices.com/home-health-care-contact-us.

8. Additional Options

   If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

9. Standard Messaging Disclosures

   Message and data rates may apply. Opt out at any time by texting “STOP.” For assistance, text “HELP” or visit our privacy policy. Message frequency may vary.